Have a question about the wok? Have an opportunity? To reach me about product or business inquiries, please fill out the form below.
[contact-form-7 id=”9093″ title=”Contact form 1″]
Carbon Steel Wok with Flat Bottom
Shipping is free for all orders.
We ship using a service provided by Amazon. So, your package will arrive in an Amazon box and will be delivered with the care and speed that you are used to from Amazon.
Please be aware that it can take around 1 business day to process your order. For most regions, you can expect your order to be received 2-3 business days after it is processed. You will receive an email from our shipping partner, Amazon, with a clear delivery date after it has been processed. Due to the current issues in the USA and around the world, there may be a slight delay in shipping times. We appreciate your patience and understanding if your issue faces this problem.
No. As of now, we are unable to guarantee faster shipping then we are currently offering for free. We and our shipping partner, Amazon, are doing our best to ship your order as fast as possible.
If you have any issues with a missing or lost package, please contact immediately. We will look into the issue and help resolve it.
We currently only ship to United States, Canada and Australia.
Orders are automatically processed throughout the day. It is difficult to cancel orders because the orders being processed are not always cross-checked with customer service emails. So, please contact us as soon as possible, if you change your mind. We will do our best to accommodate any cancellation requests in a timely manner.
Simply contact us via the contact form on our website or the email provided in the user guide.
Please include a screenshot of your order when contacting us with an issue. That will help us resolve your issue faster.
Our replacement policy is limited to 2 years. Replacements are given if there are any defects caused by regular use or the manufacturing process. Returns must be unusued and unopened, due to the nature of the product.
Souped Up Recipes will pay for any return shipping for replacements, if it is deemed to be necessary, and provide a shipping label for a convenient experience.
We accept returns, within 30 days of purchase, if the product is unopened and unused. Customers who opt to return the product will not incur any restocking fees, but are responsible for shipping the product to a location of our choice in the country of purchase.
Yes, it does. We have designed it to be stable on all types of cooktops, so if you ever change from induction to another style of cooktop, it will still work.
While we cannot guarantee it will not scratch your induction cooktop, we have had no complaints from any customers. With normal use and regular care for your induction cooktop, you shouldn’t have an issue. Also, our wok is lightweight enough where you should be able to shake it without direct contact, if that technique is necessary.
Yes! Unlike other manufacturers, we provide a link to the video guide with your purchase. This is to ensure you know how to season and care for your wok. If any issues do come up, even after reviewing the video, feel free to contact customer support.
It is not non stick and has no protective coating whatsoever. It was very lightly pre-seasoned and can be used out of the box, but we recommend a better seasoning process prior to use. I provide a link to my own seasoning guide video in the product packaging, as well as written text in the user guide.
There are a lot of factors to answer definitely. You cannot expect it to act like a Teflon pan, but I will include a link to a video on how to properly season and take care of the wok (also a written user guide). With proper care, the wok exhibits non-stick properties.
At the early stage of seasoning (when you are trying to build up the seasoning) you shouldn’t use it to make stews for a long time. If you have used it regularly for 1+ years, and it’s seasoned extremely well, you can do longer stews with it.
It’s perfect for deep frying. Its deep enough to fry most anything when half full or less and the high sides can help contain grease splatter.
It’s big enough to cook for 4 or more people for most dishes. You shouldn’t overload the wok, but it should be fine. Just have to be more careful during stirring/frying whatever is in there if it’s a higher quantity.
It is 1.4 mm thick.
It is about 2 and a half pounds.
Not at all; the texture does not interfere with cleaning or cooking in any way. Follow the directions included with your wok and you’ll keep it working well with very little trouble.
By iron do you mean, cast iron? It’s very similar, but carbon steel is lighter and responds to the heat faster (initial heat and when adjusting heat). It’s more durable, too- cast iron sometimes cracks.
It is one piece of steel and actually very durable compared to some of the other cheaper woks on the market.
The handle is wooden, so it should not get hot during normal use. Only the metal part should get hot. Just make sure there is no direct heat source right under the handle, as there shouldn’t be.
The lid is not stained, it is charred with a large torch to get the protective finish. The lid is made of fir wood, which does have a scent even after charred. The finish should not change over time, as long as it is taken care of (see user guide).
It should not be cleaned in the dishwasher. It will not ruin the wok itself, but it will strip away all of the seasoning that you’ve built up and need for cooking. Please view the video user guide in full after purchase to ensure your wok is properly maintained.
These terms and conditions outline the rules and regulations for the use of Souped Up Recipes’s Website.
Souped Up Recipes is located at:ROOM 604 TOWER A, NEW TRADE PLAZA 6, ON PING STREET SHATIN
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Souped Up Recipes’s website
if you do not accept all of the terms and conditions stated on this page. The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice
and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website
and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers
to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client
or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake
the process of our assistance to the Client in the most appropriate manner, whether by formal meetings
of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect
of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law
of Hong Kong. Any use of the above terminology or other words in the singular, plural,
capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
to enable the functionality of this area and ease of use for those people visiting. Some of our
Unless otherwise stated, Souped Up Recipes and/or it’s licensors own the intellectual property rights for
all material on Souped Up Recipes. All intellectual property rights are reserved. You may view and/or print
pages from http://www.soupeduprecipes.com for your own personal use subject to restrictions set in these terms and conditions.
You must not:
Redistribute content from Souped Up Recipes (unless content is specifically made for redistribution).
We will approve link requests from these organizations if we determine that: (a) the link would not reflect
unfavorably on us or our accredited businesses (for example, trade associations or other organizations
representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed
to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from
the visibility associated with the hyperlink outweighs the absence of Souped Up Recipes; and (d) where the
link is in the context of general resource information or is otherwise consistent with editorial content
in a newsletter or similar product furthering the mission of the organization. These organizations may link to our home page, to publications or to other Web site information so long as
the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval
of the linking party and it products or services; and (c) fits within the context of the linking party’s
site. If you are among the organizations listed in paragraph 2 above and are interested in linking to our website,
you must notify us by sending an e-mail to firstname.lastname@example.org.
Please include your name, your organization name, contact information (such as a phone number and/or e-mail
address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site,
and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.
Approved organizations may hyperlink to our Web site as follows:
No use of Souped Up Recipes’s logo or other artwork will be allowed for linking absent a trademark license
Without prior approval and express written permission, you may not create frames around our Web pages or
use other techniques that alter in any way the visual presentation or appearance of our Web site.
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular
link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also
reserve the right to amend these terms and conditions and its linking policy at any time. By continuing
to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
If you find any link on our Web site or any linked web site objectionable for any reason, you may contact
us about this. We will consider requests to remove links but will have no obligation to do so or to respond
directly to you. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness
or accuracy; nor do we commit to ensuring that the website remains available or that the material on the
website is kept up to date.
We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify
and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any
page on your Web site or within any context containing content or materials that may be interpreted as
libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or
other violation of, any third party rights.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PRODUCTS, WHETHER OR NOT COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE OR SERVICES, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT, TORT INCLUDING NEGLIGENCE, OR HOWSOEVER OTHERWISE) ARISING OUT OF, IN CONNECTION WITH, OR RESULTING FROM THE PRODUCTS. COMPANY’S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE PRODUCTS SHALL IN NO EVENT EXCEED THE GREATER OF $500 OR THE AMOUNT PAID BY YOU TO COMPANY FOR THE 12 MONTHS PRECEDING THE PURCHASE OF THE PRODUCTS IN QUESTION.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You shall indemnify and hold harmless Company, its affiliates and licensors and their respective officers, directors, employees, contractors, agents, licensors and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) resulting from your or your end users’ violation of these Terms or your or your end users’ use of the products.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a)
are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or
in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort
(including negligence) and for breach of statutory duty. To the extent that the website and the information and services on the website are provided free of charge,
we will not be liable for any loss or damage of any nature.
Hummingbird Investment Group is located at:Hummingbird Investment Group
Like most website operators, Hummingbird Investment Group collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Hummingbird Investment Group’s purpose in collecting non-personally identifying information is to better understand how Hummingbird Investment Group’s visitors use its website. From time to time, Hummingbird Investment Group may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Hummingbird Investment Group also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://www.soupeduprecipes.com blog posts. Hummingbird Investment Group only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.
Certain visitors to Hummingbird Investment Group’s websites choose to interact with Hummingbird Investment Group in ways that require Hummingbird Investment Group to gather personally-identifying information. The amount and type of information that Hummingbird Investment Group gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://www.soupeduprecipes.com to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Hummingbird Investment Group may collect statistics about the behavior of visitors to its website. Hummingbird Investment Group may display this information publicly or provide it to others. However, Hummingbird Investment Group does not disclose your personally-identifying information.
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.
To enrich and perfect your online experience, Hummingbird Investment Group uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with Hummingbird Investment Group – by purchasing Hummingbird Investment Group’s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Hummingbird Investment Group collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Hummingbird Investment Group. Hummingbird Investment Group does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.